Frequently Asked Questions


- What are your hours of operation?
- What forms of payment are accepted?
- How do I make an appointment?
- Can I get my proofs the same day?
- Is a deposit required?
- Can I place my order online?
- Can I make an appointment to place my order?
- What happens to unclaimed orders ?
- Do you supply clothes for the session?
- Can I take pictures with my parents?
- Can I take pictures with a friend?
- Do you do make-up?
- How long do you keep pictures?
- How long do I have to order a package?
- Do you do digital retouching?
- Do you take modeling composites?
- Do you take college graduation pictures?
- Do you supply cap and gowns?
- Can I bring my own props?
- Do you have payment plans?
- How long before my pictures are ready?
- Do you take family portraits?
- Do you take passport photos?
- What is the cost of being photographed with additional outfits?
- What do I do if I miss my appointment?
- Do you sell frames?

What are your hours of operation?

Fox Mar's regular business hours are Tuesday through Saturday 9:30 am to 5:30 pm. The Sales and Pick-up department keep these regular hours. The Studio has seasonal hours. During the summer months appointments vary due to longer days and school vacation. The studio is open 7 days a week for most of the summer.

What forms of payment are accepted?

Fox Mar accepts all major credit cards, cash, and checks. With the exception of the final balance when picking up, only cash or credit card can be accepted.

How do I make an appointment?

Go on the web to http://www.foxmar.com/ , create a sign in and book your appointment or you may call us at 305-596-1750 (Kendall) or 305-558-6891(Miami Lakes) Appointments are booked 7 to 10 days in advance only. If the date you desire is not yet available please check back as the date approaches'.

Can I get my proofs the same day?

Yes, Fox Mar refers to this as a RUSH. There is a minimal fee of $20.00 in addition to the required $30.00 deposit and sitting fee. This premium service also includes online viewing and ordering for a ten day period.

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Is a deposit required?

Fox Mar requires a $30.00 deposit at the time of your photography session. The deposit is to insure the return of your proofs to us. The proofs are copyright material and remain the property of Fox Mar. When returned the deposit is then applied to your portrait order. If you do not wish to pay the deposit, no proofs will be printed and you may view your images at the studio at a later date.

Can I place my order online?

Fox Mar offers online ordering as a premium service with a minimal fee of $20.00. Customers who choose this option will also have their proofs RUSHED, receiving them the same day as being photographed. Images will be available in the online gallery for sharing and ordering for a 10 day period. If your gallery expires before you make your choices, images may be re-posted for a $15 fee.

Can I make an appointment to place my order?

Appointments for ordering portraits can be easily be made at our Order Appointments page.

What happens to unclaimed orders?

Fox Mar Photography is not responsible for completed orders after 120 days. Unclaimed orders are subject to a storage and maintenance fee of $25.00. No refunds will be made on digital images or printed portraits under any circumstances.

Do you supply clothes for the session?

Fox Mar will supply a cap and gown in your school color, also the black drape for the ladies' yearbook pose. For the gentlemen, a navy blue sports jacket is available for the yearbook pose. It is encouraged for gentlemen to bring their own dark jacket and tie if available for an exact fit. A tuxedo we will be provided for the schools that require one.

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Can I take pictures with my parents?

Fox Mar encourages you to take advantage of this opportunity for studio portraits with your parents! There is a minimal fee of $15.00 to include one or both parents.

Can I take pictures with a friend?

You are welcome to invite a friend to be photographed along with you; there is a small $10.00 fee for this.

Do you do make up?

No unfortunately time and space does not allow for this. Please come to your appointment with make up and hair done.

How long do you keep pictures?

Fox Mar will have your senior images for the entire school year in our system. Previous years maybe ordered with an additional retrieval fee. New for our seniors we offer 30 years of storage at Fortress Photo Vault for fee of $30.

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How long do I have to order?

We would appreciate your return to the studio to order your packages and return your proofs before the date stamped on your pricelist.

Do you do digital retouching?

Yes, Fox Mar does digital retouch simple blemishes and clean your images for printing. There is an additional charge to remove things such as scars, tan lines, braces, piercing, etc.

Do you take modeling composites?

Yes, Fox Mar will produce high quality modeling composites for you. Call 305-596-1750 to set up a special Model session with a photographer.

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Do you take college graduation pictures?

Yes, Fox Mar does take college graduation portraits. We have an assortment of cap and gowns and tassel colors. The collage sitting fee is $15.00 and a $30 deposit is required. The deposit allows you to have the proofs mailed to you in order to view at your convenience, when the proofs are returned to the studio your deposit will be applied to your portrait order.

Do you supply caps and gowns?

Yes, Fox Mar has an assortment of cap and gowns and tassel colors available for your senior portraits.

Can I bring my own props?

Yes, Fox Mar encourages you to bring your own props to personalize your photos. Props such as musical instruments, sports equipment complement your portraits nicely, be sure to book a Platinum session with the photographer.

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Do you have payment plans?

Your senior portraits will not be processed until paid in full. Payment plans are available although it will delay your portraits. Please speak to your customer service representative for details.

How long before my pictures are ready?

Fox Mar portrait packages take approximately 4 to 8 weeks to process from the date the balance is paid in full. Larger portraits and special items may require more time.

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Do you take family portraits?

Yes Fox Mar does do family portraits. You may choose to be photographed in the studio or on a location of your choice Please call the Kendall Studio to schedule an appointment 305-596-1750.

Do you take passport photos?

Yes, Fox Mar does take passport photos. The cost is $10. Please visit our pick up office.

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What is the cost of being photographed with additional outfits?

Fox Mar's "Double session" includes 1 additional clothing change with a minimum of 18-24 previews. The cost is $19.95 plus the required $30.00 deposit.

Fox Mar's "Platinum Session" includes 2 additional clothing changes with a minimum of 28-36 previews. This exclusive session features Full Length Poses; Green Screen Digital Backdrops, and Elite Pose options, seniors may also bring personal props for this session. The cost is $29.95 plus the required $30.00 deposit.

What do I do if I miss my appointment?

If your miss your appointment, simply call us to reschedule. For the Miami-Lakes Studio, the number is 305-558-6891. For the Kendall Studio, call 305-596-1750.

Do you sell frames?

Yes, we do sell frames for your portraits. We carry a variety of styles and colors for you to choose from.

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